When must the Georgia Real Estate Commission investigate a licensee's actions?

The Georgia Real Estate Commission is mandated to investigate a licensee's actions specifically upon receiving a sworn written request regarding acts that occurred within the last three years. This timeframe is established to ensure that the investigation is relevant to recent actions and maintains an appropriate focus on the conduct of the licensee. The requirement for the request to be sworn and written underscores the seriousness of the claims being made and ensures that the complaints are taken with due diligence.

While complaints can arise from various sources, including phone complaints or disputes that occur between licensees and their brokers, these do not automatically trigger an investigation. Without a formal, sworn written request, the Commission lacks the necessary documentation to pursue an inquiry into a licensee's behavior. Additionally, focusing on a three-year window allows for the Commission to evaluate behavior that is more likely to impact current practices and standards within the industry.